Find clear answers about our tours, transportation, booking process, and what to expect before starting your journey with Manik Mas.
Our 10-hour private tour includes a private car, English-speaking driver, fuel, and parking fees. Entrance tickets, meals, and personal expenses are not included unless stated in the specific tour package details.
The tour duration starts from your hotel pickup time and includes travel time between destinations. You can choose your preferred destinations or select one of our recommended tour packages.
Yes. You can choose your own destinations, and our team will help arrange a practical route based on your location, travel time, and interests.
Yes. If you are not sure where to go, our local team can recommend an itinerary based on your hotel location, travel style, and available time.
The starting time depends on your preferred schedule and the type of tour. Most day tours start between 08:00 AM and 09:00 AM, while some special tours may start earlier.
The recommended capacity depends on the vehicle type:
Toyota Avanza: Up to 4 passengers
Toyota Innova: Up to 6 passengers
Toyota Hiace: Up to 14 passengers
For a more comfortable journey, we recommend choosing a vehicle based on your group size and luggage needs.
Entrance tickets are generally not included unless mentioned in the specific tour package. You can pay directly at each destination or request an arrangement with entrance fees included.
Lunch is not included unless stated in the tour package details. Our driver can recommend local restaurants based on your location and preferences.
Yes. You can request destination changes during the trip. However, changes depend on the distance, available time, and remaining tour duration.
Our driver will help arrange the most efficient route based on your priorities. If some destinations require more time, we will recommend the best option to make your trip comfortable.
You can submit a booking request through our booking form or contact us via WhatsApp. Our team will confirm availability, itinerary details, and booking information before your trip.
We recommend booking a few days in advance, especially during peak seasons. Last-minute bookings may be available depending on vehicle and driver availability.
Payment details will be provided after your booking request is confirmed. Available payment methods will be explained by our team during the booking process.
Deposit requirements depend on the booking arrangement. Our team will confirm the payment details after reviewing your request.
We provide hotel pickup and drop-off in major Bali areas, including Seminyak, Canggu, Kuta, Legian, Sanur, Ubud, Jimbaran, Nusa Dua, and surrounding areas. Please provide your hotel location when booking.
Yes. Airport pickup and transfer services are available. Please provide your flight details when submitting your booking request.
Our driver provides local assistance, route recommendations, and travel support during your journey. Professional guiding services can be arranged upon request.
All Manik Mas Tour services use private vehicles. You will not share the vehicle with other travelers.
Yes. Booking changes or cancellations are possible depending on your booking conditions. Please contact our team as soon as possible if your plans change.
The tour will continue unless weather conditions affect safety. Our team may suggest alternative destinations or adjustments when needed.
